Errors, Corrections & Complaints
We are very careful to ensure the accuracy of all news stories and programme content we publish and broadcast at Attain. If you have spotted a mistake, error or any other problem – or would like to make a complaint about our content – please do not hesitate to contact us.
Please send us as much information as possible, including your involvement/relationship to the story, so we can fully investigate the problem. Please email firstname.lastname@example.org
We aim to respond to all reports within two working days.
Alternatively, you may write to the Editor at the following postal address:
One St Aldates
Attain News is based in Oxford in the United Kingdom and subject to UK jurisdiction for broadcasting and advertising rules.
Ofcom regulates the editorial content of on-demand programme services (ODPS). This includes ensuring that particular rules are observed. These rules require certain material to be restricted to adults, prohibit other material (including that likely to incite hatred) altogether, and govern product placement in programmes and sponsorship of individual programmes or services. If you have complained to us and you are dissatisfied with our response, you can submit a complaint about any of these aspects of our on-demand service to Ofcom using the online complaint form at https://www.ofcom.org.uk/complaints/complain-about-tv-radio-a-website/something-you-have-seen-on-a-video-ondemand-service
Please note, Ofcom is the regulator for editorial content on ODPS. Advertising within our services is regulated by the Advertising Standards Authority. You can access the ASA complaints procedures online at https://www.asa.org.uk/make-a-complaint.html or by telephoning 020 7492 2222. You can also complain to the ASA by post to:
Advertising Standards Authority
37-45 Paul Street
Any queries relating to other matters should be made directly to us at:
One St Aldates
Further information about Ofcom can be found at www.ofcom.org.uk, and about the ASA